Frequently asked questions

• Where do you deliver and what are the minimums?

  We deliver nationwide to almost all major city centers, including Pretoria, Johannesburg, Cape Town, Bloemfontein, Durban, Port Elizabeth, East London, and the East/West Rand.

  • Gauteng: Minimum order of R500.
  • Outside Gauteng: Minimum order of R750.

  Note: Orders for outside Gauteng must be placed by Wednesday midday for delivery the following week.

• How long does delivery take?

  Every order is prepared fresh. Depending on your area and the time of your order, Gauteng is 1 to 3 working days and 2 to 5 working days for outside of Gauteng. We will contact you personally to confirm your delivery window.

• What are your portion sizes?

  We believe in satiation, not starvation. Our Individual Meals are 320g, and our Packages vary between 320g and 380g. Unlike competitors who cut portions to show "weight loss," we focus on high-quality nutrition that leaves you fuelled and satisfied.

• How do I know the meals are actually healthy?

  Our meals are crafted with a "Clean Label" philosophy: no added refined sugars, no refined salts, and zero hidden preservatives. We use only premium ingredients from reputable suppliers, focusing on low-GI carbohydrates and nutrient-dense proteins.

• Why are the meals frozen?

  Freezing is nature's pause button. We freeze at the right temperature to lock in peak nutritional quality and freshness without the need for chemicals. This also reduces food waste and ensures you always have a healthy meal ready when you are.

• How should I heat my meals?

  For maximum convenience, meals can be heated directly from frozen in the microwave for 3–5 minutes. If you prefer, you can thaw them in the fridge 24 hours in advance. For the best dining experience, we always recommend plating your meal after heating.

• How long do the meals last in the freezer?

  Because of our high-quality sealing technology and fresh ingredients, meals remain at peak quality for up to 2 months in the freezer.

• Are your containers recyclable?

  Yes. We use world-class heat-sealing technology, and all our meal containers are 100% recyclable. We are committed to convenience that doesn't cost the planet.

• Do I have to sign up for a subscription?

  No. We offer total flexibility. You can buy individual meals as needed, choose one of our goal-based 21-day packages, or set up recurring orders if you prefer. You are in control of your journey.

• Still have questions?

  We love communicating personally with our customers.

  Email us or Call 072 373 7608